Frequently Asked Questions about our new library catalogue
When I go to the catalogue, or when I log in to my account, the page displays a list of items. What are those? How do I know if an item is available? What is included in the New Titles list? How do I request items which are checked out or on order? How do I login to access my account and the added features? Can the catalogue remember my library card so I don't have to put it in every time? How do I renew books? My Requests? I am looking at my account. What is "History"? What is my Cart? How do I save information for a Citation List? My Tags? What is My Reading Wish-List? Can I save my Search History? Can I search the catalogue from anywhere – even my phone? Can I receive or post notices when items of interest arrive? Questions? Comments?
When I go to the catalogue, or when I log in to my account, the page displays a list of items. What are those? The homepage shows the most recent items that have been added to the library's collection. It's a way to browse what we have recently ordered or acquired in the library.
How do I know if an item is available? If the item is available, the catalogue will display the number of copies available, for example: “1 copy is available.” If it is not available, you can click on the title to see more information about its status – whether it is on order, checked out by someone else or on a wait list. Click on Request for items which you can place on hold.
What is included in the New Titles list? The new titles are the items we have received in the past month. You can choose to view new titles in the adult library or the children’s library.
How do I request items which are checked out or on order? If you click on the Request button you will be asked to login to your account. You can confirm your hold went through and check your place in the queue by clicking on the "Requests" tab under your account. Certain items, such as DVDs or rare books, are not available for request. If you need help, don't hesitate to contact us with your question.
How do I login to access my account and the added features? To login to your account, click on Renewals/Requests/Database Access. You will need the number on your library card, and a password to your account. If you have not yet created a password for your account, please contact us. To change your password, login to your account and click on Contact Information. You can click on Change Password and follow the prompts in order to modify your password. Please contact us to update any of the other information found in your account.
Can the catalogue remember my library card so I don't have to put it in every time? Yes, you can check the "remember me" box when you log in.
How do I renew books? Once you have logged in to your account, you can click on My Account and view the tab Checked Out. The Checked Out tab lists items you have checked out and lets you renew any eligible items. To renew eligible items:
Click the "select for renewal" check box next to each item you would like to renew, or use the Select All button.
Click the Renew button. (If an item is not eligible for renewal, the reason the item cannot be renewed is displayed instead of a check box. For example, if an item has been requested by someone else, you will not be able to renew it)
My Requests: The Requests tab displays your requests and shows your place line for that item.
To cancel a request, click the Cancel button next to the information for a request.
If you will be out of town or unable to pick up items from the library, click on deactivate a request. Deactivating a request means that your request is postponed until you activate your request again.
I am looking at my account. What is "History"? It is a list of all the items you have borrowed and returned from the day we updated our new catalogue. Many customers have requested this function so they can see what they've read before, or can find out the title of a book they want to re-read.
What is my Cart? Save items to your cart while you browse. To do so, check off the box beside the desired item, scroll down to the bottom of the screen and click on Save to Cart. Once you have saved your items, click on Cart in order to:
Save your list permanently to consult at a later date (it will be added to your Reading Wish-List)
Print your list
E-mail your list
Export information for use in a Citation List
How do I save information for a Citation List?
To export information about items in your Cart to a format you can save, click on the Export As . . . button, and select Export to EndNote format or Export to CSV format.
Selecting Export in EndNote format lets you download a text (.txt) file that contains bibliographic information about the items in the Cart. Although it is formatted for use in the citation management program EndNote, this text file contains information that can be useful for bibliographies or to keep for your reference.
Selecting Export to CSV format lets you download a comma-separated-value (CSV) file that contains bibliographic information about items in the Cart. This file can be opened with a spreadsheet editor like Microsoft® Excel or a text editor like Notepad.
My Tags You can add a description to an item by filling in the box My Tags.
This screen is available only when you are logged in and viewing an item record.
Your description is available for everyone viewing the catalogue to see, and it will be saved for you to review or delete whenever you are logged in to your account.
Apply the tag to as many items as you would like in order to categorize and describe the items. For example, you may want to add a tag such as “Passover recipes” to the cookbooks you prefer for Passover.
What is My Reading Wish-List The Reading Wish-List screen shows any lists you have created during your current and previous sessions. This screen is available only when you are logged in.
In order to create a list, you need to save items in your cart.
Once you have added these items, choose those you would like to add to a list, and then follow the prompts asking you to name your list, or add these items to a list you have already created. For example, choose to make a list of new books you wish to read such as “New Fiction,” or save a list of research material to consult at a later date.
You can e-mail your list once it is saved to anyone you choose.
Can I save my Search History? The Search History screen shows you the searches you have performed during the current session. To perform a search using a search term you've used recently, click on the Search name in the Search column. A search is performed for all items that have your search term, including any search filters you had applied with that search. This search can be saved for the next time you login to your account.
Can I search the catalogue from anywhere – even my phone? Yes! The catalogue is available online all day, everyday. You can now also search using the mobile site on your smart phone or tablet. Click on Mobile Chamo on the top right corner of the screen.
Can I receive or post notices when items of interest arrive? Yes! The catalogue now allows you to subscribe to updates, using an RSS feed reader. Click on the RSS icon at the top of any search results screen in order to import the feed in your RSS reader. Alternatively, you can post items on social sites such as Facebook and Twitter using the “AddThis” button found at the top right of a search screen. Please ask at the Reference Desk for more information.
Questions? Comments? Please email us, or visit the library and staff would be happy to show you how to use our new catalogue. Do you need to update you account information or renew your membership? Please call the library (514) 345-2627 ext. 3003.